Job Overview: The Executive Assistant (EA) to the Clinical Support Team (CST) provides high-level administrative and operational support to the CST at SGCA. This role ensures the efficient management of the CST’s schedule, communications, and project coordination, while supporting clinical, compliance/quality, and organizational initiatives that promote excellence in care for individuals with autism and developmental disabilities. The EA is a proactive, detail-oriented, and mission-aligned professional who thrives in a dynamic clinical environment and is passionate about supporting leadership in delivering compassionate, evidence-based care.

Reports To: CST

Supervising Duties: None

Work Schedule: Mon-Friday, 8am-4pm

Employee Classification: Full time, Hourly, Non-Exempt

Qualifications:

Required:

• Minimum 3 years’ experience as an Administrative or Executive Assistant, preferably in a healthcare, behavioral health, or nonprofit setting.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite, Google Workspace, Zoom, and project management tools (e.g., , Central Reach, BST perform).
• Ability to handle sensitive information with discretion and integrity.
• Demonstrated ability to work independently and manage multiple priorities.
• Strong supervisory skills and attention to detail.

Preferred:

• Knowledge of ABA, behavioral health, or clinical operations.
• Experience in a nonprofit organization or healthcare setting.
• Associate's or Bachelor's degree in a related field.
• Bilingual (Spanish)

Essential Responsibilities:

Administrative Support

• Manage and maintain the CST’s calendar, scheduling internal and external meetings, clinical consultations, and presentations.
• Attend clinical leadership meetings.
• Prepare agendas, take minutes, and track action items for clinical and leadership meetings.

Clinical & Operational Support

• Assist with the organization and communication of clinical policies, procedures, and protocols that are in line with AQC requirements.
• Track deadlines, licensure renewals for the CST, continuing education credits (CEUs), and compliance documentation.
• Serve as liaison between the CST and clinical teams, board members, and external stakeholders.
• Support coordination and logistics for clinical and professional training, workshops, and external audits.
• Monitor treatment dosage for clients and provide informative reports to the CST about the utilization information per code, per client, etc. (e.g., manage spreadsheets, CR Insights module, clinical data trackers).
• Central Reach (EMR) management.

Quality & Compliance Support:

• HIPAA and Information Security Officer
• Internal audit support
• Regulatory trainings to staff and exam proctoring
• Compliance records keeping

Other Duties

• Assist with hiring logistics for clinical roles (e.g., interviewing RBTs / BCBAs). Create and implement a training schedule for new clinical staff (e.g., HR, DCD, Central Reach).
• Coordinate with HR and finance for items related to staffing, billing, or compliance as needed.
• Uphold confidentiality and professional boundaries in handling sensitive clinical or personnel information.
• Uphold all SGCA values and follow the center’s policies and procedures
• Maintain a positive and professional relationship with fellow employees, parents, children, visitors, monitors, and volunteers

Additional Responsibilities:

• Additional duties as assigned by the CST
• Communicate with CST regarding concerns and questions
• Translational services (when applicable)

Physical Requirements:

• Hearing, seeing, and speaking constantly
• Having manual dexterity to write and perform specific computer and electronic device functions for data collection
• Having visual acuity to read and comprehend written communication through computer, electronic devices, and paper means.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person